Paced Google review campaigns · same-day start
Read how refunds, credits, and replacement volume work after you buy a GrowReviewz campaign on the global site - including what happens before and after delivery starts.
Last updated: 3 October 2026
If we have not started delivery on an order, you may request a full refund within 7 days of purchase by emailing support with your order ID.
“Started delivery” means at least one review in the campaign has been queued or posted according to our fulfilment log. Browsing the dashboard or editing a brief alone does not count as started delivery.
Once posting has begun, unused remaining volume may be credited to a future campaign rather than refunded in cash, unless a specific package card promised otherwise at checkout.
We will show remaining volume and the delivery calendar in your dashboard so you can decide whether to continue, pause, or request a credit.
Campaigns are paced on purpose. A delay against the selected schedule is not automatically a refund event if we are still working inside a reasonable fulfilment window.
If we miss the published window by a material amount for reasons under our control, we will extend delivery, offer replacement volume, or discuss another remedy with you.
Third-party platforms moderate content independently. Isolated removals are not refundable on their own.
If a material share of a campaign is removed within the 30-day follow-up window after delivery of that volume, and the copy matched your approved brief, we will replace the removed volume once after we review the delivery log and listing status.
If you submitted the wrong public Maps URL, tell support as soon as you notice. We will pause remaining volume where possible and redirect the campaign after you confirm the correct listing.
Volume already posted to an incorrect URL you supplied is generally not refundable, but we will work with you on a practical fix for the unused balance.
Please contact support before disputing a charge with your bank or card issuer. We will review delivery logs, remaining volume, and package terms with you first.
Chargebacks opened without that conversation may pause the account while we investigate and can delay credits or replacements.
Email info@growreviewz.com with your order ID, listing URL, and a short description of the issue. We typically respond within one business day.
Australia and United Kingdom orders may also follow the regional refund pages at /au/refund-policy and /uk/refund-policy.
