Australia Privacy Policy

This Privacy Policy explains how GrowReviewz handles personal information when you visit the Australia pages of growreviewz.com, create an Australia account, place an AU order, or contact the Australia desk. The data controller is The House of Drew Limited (Company No. 17268167), a company registered in England and Wales. This policy applies to AU accounts and is distinct from the global privacy page.

If you use both the global site and Australia pages, the practices described here apply to AU accounts, campaign briefs, dashboard messages, and support tickets tied to the Australia desk.

We may collect your name, email address, phone number, billing references, Google listing URLs, suburb and service notes you submit in campaign briefs, dashboard messages, and technical logs needed to secure the AU dashboard.

We do not ask for Google account passwords. Public Maps URLs and order details are enough to run paced Google review campaigns and to answer support requests about delivery or listing changes.

Data is used to fulfil Australia review campaigns, authenticate sessions, prevent fraud, send order and delivery updates, answer support messages, and improve the Australia site experience.

We do not sell AU contact lists. Any optional marketing messages follow the preferences available in your account or the unsubscribe options we provide in those emails.

Support teams and infrastructure may operate outside Australia. Where we transfer information overseas we take steps appropriate to protect it consistent with this policy and applicable law.

We use access controls, encrypted transport (HTTPS), and staff procedures designed to keep AU account and order data limited to people who need it for delivery, billing, or support.

Order and account records are kept while your account is active and as long as needed afterwards for delivery, accounting, tax, dispute handling, and legal obligations, then deleted or anonymised when no longer required.

You can ask about retention for a specific AU order by emailing the Australia desk with your order ID and the email on the account. Some records must stay longer for tax or fraud-prevention reasons.

Australian customers may request access to or correction of personal information by emailing info@growreviewz.com with the subject line “AU Privacy”, or by using Contact Us. We may need to verify the account before releasing records.

Some records must be retained for legal, security, or accounting reasons even after a correction request. Nothing in this policy limits rights you may have under the Australian Privacy Principles or the Australian Consumer Law.

Privacy questions for Australia pages go to info@growreviewz.com. Mark the subject line “AU Privacy” so the Australia desk can route it quickly.

For campaign help that is not privacy-related - packages, pacing, or listing URLs - use your AU dashboard or browse Buy Google Reviews. Account and service rules remain in the Australia Terms of Service.